1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Our biggest priority is you, keeping our lovely customers happy and looking fantastic in our jewellery is most important to us. Each piece will be lovingly hand wrapped and packaged within our eco-friendly signature boxes for that extra special sparkle.
We offer wholesale, please contact us regarding volume and items.
Collections by Hayley offer a personalised message included within our signature boxes. Please contact us with the personalised message you would like us to include when placing your order.
All sizing details are found within each product description.
Nov 16, 2022
May 23, 2022
it was very small and could not go around my neck. the photo I thought made it look longer than it was and bigger also. Maybe this is my fault.
Dec 29, 2021
Nov 27, 2021
The packaging and the necklace feel really luxurious. I kind of wish the inner chain was a bit shorter but overall it's really nice :)
Jun 17, 2021
Item arrived exactly as described will definitely recommend seller again