1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Our biggest priority is you, keeping our lovely customers happy and looking fantastic in our jewellery is most important to us. Each piece will be lovingly hand wrapped and packaged within our eco-friendly signature boxes for that extra special sparkle.
We offer wholesale, please contact us regarding volume and items.
Collections by Hayley offer a personalised message included within our signature boxes. Please contact us with the personalised message you would like us to include when placing your order.
All sizing details are found within each product description.
Jun 22, 2021
After receiving a defective earring (it doesn't close), Haley was so kind, giving me back the purchase money and the shipping costs! Sad I got a faulty earring, but from the good reviews I understand I was unlucky ...