1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Our biggest priority is you, keeping our lovely customers happy and looking fantastic in our jewellery is most important to us. Each piece will be lovingly hand wrapped and packaged within our eco-friendly signature boxes for that extra special sparkle.
We offer wholesale, please contact us regarding volume and items.
Collections by Hayley offer a personalised message included within our signature boxes. Please contact us with the personalised message you would like us to include when placing your order.
All sizing details are found within each product description.
Sep 27, 2020
Aug 24, 2020
It was shipped very early the following day I ordered it, -super fast- and I got it 2 days after the purchase, 👍wrapped in a lovely cardboard box. Well done for avoiding plastic wrapping! However the product looks a bit different to that in the photo and has an air of cheapness about it that the advertised one does not have. Mainly the green triangle in the arrow, that's flat and dark. Not like in the photo.
Jul 6, 2019
Super quick delivery and item more beautiful than expected. Presented in a lovely gift box. Thank you, I can’t wait to wear this for my wedding.
May 9, 2019
Unfortunately there was an error with the product, but she handled it very professionally. In spite of this, I would certainly look to purchase other items in the future