1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Our biggest priority is you, keeping our lovely customers happy and looking fantastic in our jewellery is most important to us. Each piece will be lovingly hand wrapped and packaged within our signature boxes for that extra special sparkle.
We offer wholesale, please contact us regarding volume and items.
Collections by Hayley offer a personalised message included within our signature boxes. Please send a message with the personalised message you would like us to include when placing your order.
All sizing details are found within each product description.
Jul 23, 2019
I was disappointed with the quality of this item as it was a present - so won’t be buying from this seller again
May 29, 2019
Love the necklace :) Thank you!
Nov 20, 2017
May 24, 2017
The necklace is amazing; I love it. However, the shipping packaging was not good. The necklace was in a box then put into a smaller padded envelope. During transit the necklace came half out of the box and the box was squished. Luckily the necklace wasn't ruined, but I opened a mess. After straightening it all out, I put it on and it was beautiful. Could have turned out bad, but it worked out.
Apr 30, 2017
Looks much, much better than in the photo on the site - and it looked good in the photo!