1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Our biggest priority is you, keeping our lovely customers happy and looking fantastic in our jewellery is most important to us. Each piece will be lovingly hand wrapped and packaged within our eco-friendly signature boxes for that extra special sparkle.
We offer wholesale, please contact us regarding volume and items.
Collections by Hayley offer a personalised message included within our signature boxes. Please contact us with the personalised message you would like us to include when placing your order.
All sizing details are found within each product description.
May 12, 2019
This necklace arrived very quickly & honestly the photograph does not do it justice. It's beautiful! Love it! Can't recommend highly enough. Many thanks
Nov 30, 2018
Lovely necklace in the most beautiful packaging. Perfect Christmas gift! Will be ordering another one I think :) x
Feb 16, 2017
Mar 1, 2016
This necklace is really pretty in person and looks just like the picture. The only thing that bothered me was that some of the faux diamonds are glued kind of haphazardly. It's only noticeable upon close inspection, so I don't think it looks too bad. Thank you for the nice packaging.
Jan 29, 2016
Lovely necklace. Had an issue with the first one that arrived, which was very promptly sorted with a replacement being sent as well as an extra gift. Very happy